The Emergency page and SOS

Get help now, speak what is wrong, show critical medical info, and reach the right person — with 911 always one tap away.

1 min readUpdated For: patient, family

Emergency is the last link in the menu, in red, on every screen. It has a Get Help Now band, instant emergency phrases spoken with one tap, pain and body location, the escalation path (the family's caregivers first, then notify the circle, then 911), a history of real emergency events on this device, and a rail with emergency contacts, critical medical information and current status. Every page that has a rail also carries the SOS card: I need help now speaks I need help. Please come now. This is an emergency.

If someone is in immediate danger, call 911 or your local emergency number. The app is for using the app, not for medical advice.

What it looks like

Screens at phone width, with sample names — no real person’s information.

Emergency Services: Get Help Now, emergency phrases, contacts and critical medical information.
Emergency Services: Get Help Now, emergency phrases, contacts and critical medical information.
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If this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.