ExpressAgainHome Team Care Plan
Finding, hiring, paying and managing the professionals who help in the home.
15 articles
- Marketplace Home: the family's hiring dashboardOne page that says where things stand and opens the right door, in the order hiring actually happens.1 min read
- Find a team member: the questionnaireSend a person you are considering a de-identified questionnaire, read the answers side by side, then accept, propose a different rate or decline.1 min read
- Search the Marketplace for a professionalReal professionals in the system, searched by care type and ZIP, with names masked and contact details private until they answer you.1 min read
- My Home TeamThe people the family has actually decided to work with — cards or a list, each with six standings and a full profile; ended relationships fold into Former.1 min read
- The professional's profile: one record for everythingAbout, name and contact, house entry, agreements, documents, hours and pay, regular schedule, getting started and manage — all on one page per person.1 min read
- House entry: door codes and who came and wentGive each professional their own keypad code when you hire them, revoke it when they leave, and see comings and goings.1 min read
- Agencies and Quotes: get quotes without sharing her recordWrite a de-identified overview and schedule, share one link, and agencies send quotes back into the app.1 min read
- Agencies and Staff: who is at the doorThe agencies coming to the house and every person they have ever sent — nobody is erased, only marked no longer coming.1 min read
- Home Team agreements: our documentsThe Independent Service Agreement drafted from the template or an agency's own contract, the credential policy, skills checklists, and one table of who has completed what.1 min read
- Documents, credentials and the W-9Request documents, accept or ask for a new copy, watch expiry dates, and see the W-9 with a logged reveal for the 1099.1 min read
- Home Team management: roster, schedule, timesheets and invoicesRates and rules per person, the weekly schedule, this week's shifts, invoices to approve and pay, and the shift checklists.1 min read
- Clock in and out, the time log and pay releaseClock in and out with breaks, hours become a timesheet and an invoice; a day with required items missing is held for the family's review, never unpaid.1 min read
- Shift checklists, photo proof and medication shiftsStart-of-shift and end-of-shift lists you write, an optional photo before an item counts, and shifts flagged as giving medication.1 min read
- Home Team reportsHouse entry, comings and goings, who has been paid, invoices sent and sign-in history — data only, with Print and CSV.1 min read
- Ending a working relationshipA plain notice letter with the last day, released shifts, the final invoice and what to bring back; codes are revoked and access ends.1 min read
Still need help?
A real person reads every message. Family members are always welcome to write on a patient’s behalf.
Text and in-app
Reply HELP to any of our texts for assistance, STOP to unsubscribe.
Signed in? Send a request from the Help Center inbox and see its status there.
Help Center inboxIf this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.