Text notifications — how members opt in

Last updated: July 26, 2026

This is a preliminary policy provided for transparency and will be replaced with our finalized version. Questions? Email privacy@expressagain.com.

ExpressAgain sends SMS notifications only to family members who have joined a patient's private care circle and expressly opted in. There is no public sign-up for texts: each member receives a personal invitation link from their family's care organizer, and the opt-in happens on that invitation's account-creation page (a web form). Consent is never a condition of using ExpressAgain, and the opt-in checkbox is never pre-selected.

The opt-in form, exactly as members see it

On the invitation page, below the name / email / password fields, members with a cell number on their invite see this unchecked checkbox:

📱 Yes, text me when something happens in Debbie's circleAutomated texts to (555) 123-4567 about circle activity: new posts, replies to your posts, SOS alerts, and visit updates. Frequency varies with your circle's activity — at most one text an hour. Message and data rates may apply. Reply STOP to cancel or HELP for help anytime. See our Terms of Service and Privacy Policy.

Illustration of the live form on /join/<personal-token> — names and numbers here are examples.

What we send

New posts shared in the member's family circle feed.
Replies to the member's own posts.
SOS alerts raised by the patient.
Visit request and visit planning updates.

Frequency, rates, and opting out

Message frequency varies with circle activity — at most one notification text per hour per member.
Message and data rates may apply.
Reply STOP to any message to opt out, or HELP for help.
Texts can also be turned off anytime in Profile & Settings → Notifications.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Policies

Full details: Privacy Policy · Terms of Service