SMS / Messaging Policy

Last updated: July 24, 2026

This is a preliminary policy provided for transparency and will be replaced with our finalized version. Questions? Email privacy@expressagain.com.

This policy explains how ExpressAgain, a ReSkillify Group company, uses SMS text messaging.

Consent

By providing a mobile number and opting in, you consent to receive text messages from ExpressAgain related to the service — for example, a notification that a patient has replied to a family message, or an account or security message. Consent is not a condition of any purchase.

Message types and frequency

  • Family-message and reply notifications you have asked to receive.
  • Account, verification, and important service messages.
  • Message frequency varies based on your use of the app.

Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt out and help

  • Reply STOP to any message to unsubscribe. You will receive a confirmation and no further messages.
  • Reply HELP for assistance, or email support@expressagain.com.

Carriers and privacy

Mobile carriers are not liable for delayed or undelivered messages. We do not sell your phone number. See our Privacy Policy for details.

Changes and contact

We may update this policy and will revise the date above. Questions? Email support@expressagain.com.