Free to start. Room for the whole circle.

Everyone starts on Free with Communicate. Individual adds the care one person manages; Family brings in everyone who cares.

Plans

Where everyone starts

Free

$0

free, always

The patient's own voice. Core is Communicate, and communicating is never behind a paywall.

  • Tap to speak, phrase boards, the sentence builder and Letters
  • Phrase Library, Learn lessons and Games & Play
  • Emergency, the Emergency Plan Card and Medical ID
  • Help Center and the owl chat
  • The built-in voice
  • Invite 2 family members to the Family & Friends Feed
Start free
One person running the care

Individual

$49.99

per month

or $499 a year

For the one person managing everything: the health, the home, the papers and the professionals who help.

  • Everything in Free
  • The patient’s own cloned voice
  • ID Care Plan: Status Board, Health Tracking, Prescriptions, Appointments, Doctor's Records, reports and clinician logins
  • Your loved one’s care: the Day plan, Menu & Kitchen, Supplies, the Schedule, My Vault, Bills & Payments
  • The Home Team: profiles, agreements, shifts, pay and reports
  • Invite 5 family members to the Family & Friends Feed
Choose Individual
The whole circle

Family

$99

per month

or $997 a year

For the whole circle: family and friends close every day, and more than one person helping run the care.

  • Everything in Individual
  • Unlimited family and friends on the feed
  • The daily note, the Love Bucket and messages from family and friends
  • Visitors and visit scheduling
  • Extra caregiver-role accounts
Choose Family

Every plan starts with a free account. Already have one? Change your plan inside the app.

Compare plans

What the Free, Individual and Family plans include
FeatureFreeIndividualFamily
CommunicateThe patient’s own voice. Free for every patient, always.
Communicate: tap to speakIncludedIncludedIncluded
Phrase boardsIncludedIncludedIncluded
Sentence builderIncludedIncludedIncluded
LettersIncludedIncludedIncluded
Phrase LibraryIncludedIncludedIncluded
Learn: lessonsIncludedIncludedIncluded
PracticeIncludedIncludedIncluded
Medical WordsIncludedIncludedIncluded
Saved / RecentIncludedIncludedIncluded
My JournalIncludedIncludedIncluded
Games & PlayIncludedIncludedIncluded
Dashboard and My PeopleIncludedIncludedIncluded
Emergency screenIncludedIncludedIncluded
Emergency Plan CardIncludedIncludedIncluded
Medical IDIncludedIncludedIncluded
Help Center and the owl chatIncludedIncludedIncluded
The built-in voiceIncludedIncludedIncluded
The patient’s own cloned voiceNot includedIncludedIncluded
CareThe ID Care Plan and the day-to-day care.
Status BoardNot includedIncludedIncluded
Care Team, with clinician loginsNot includedIncludedIncluded
IDC Team feedNot includedIncludedIncluded
Health Tracking, with care alertsNot includedIncludedIncluded
Prescriptions and the dose logNot includedIncludedIncluded
AppointmentsNot includedIncludedIncluded
Insurance & DevicesNot includedIncludedIncluded
Doctor's RecordsNot includedIncludedIncluded
Reports: health reports and the weekly summary for the doctorNot includedIncludedIncluded
The Day planNot includedIncludedIncluded
Visit Flow SheetNot includedIncludedIncluded
Coming HomeNot includedIncludedIncluded
Menu & Kitchen, with Snap the mealNot includedIncludedIncluded
SuppliesNot includedIncludedIncluded
Eating OutNot includedIncludedIncluded
The ScheduleNot includedIncludedIncluded
Visit PlanningNot includedIncludedIncluded
My VaultNot includedIncludedIncluded
Bills & PaymentsNot includedIncludedIncluded
Home TeamThe professionals who help at home.
My Home Team: profilesNot includedIncludedIncluded
Home Team agreementsNot includedIncludedIncluded
Home Team management: shifts and payNot includedIncludedIncluded
Home Team reportsNot includedIncludedIncluded
Marketplace Home, Find a team member, Agencies & Quotes, Agencies & StaffNot includedIncludedIncluded
Family & FriendsEveryone who cares, in one place.
Family & Friends Feed: read, post, comment, reactIncludedIncludedIncluded
Invite family to the feed25Unlimited
Daily reminders and phone notifications that point to the feedIncludedIncludedIncluded
The daily noteNot includedNot includedIncluded
Love Bucket: notes from family and friendsNot includedNot includedIncluded
Messages from family and friends, answered in the patient’s own voiceNot includedNot includedIncluded
VisitorsNot includedNot includedIncluded
Visit scheduling: Room Schedule and Visitor RequestsNot includedNot includedIncluded
Comeback StoriesNot includedNot includedIncluded
Feel GoodNot includedNot includedIncluded
Games & Play togetherNot includedNot includedIncluded
Extra caregiver-role accountsNot includedNot includedIncluded

Questions families ask us

Is communication really free?

Yes, always. Communicate is free for every patient: tap to speak, phrase boards, the sentence builder, Letters, the Phrase Library, lessons, the emergency screen, the Emergency Plan Card and Medical ID, with the built-in voice. A person's ability to communicate is never behind a paywall, and you never need a credit card for it.

What does Individual add?

Individual is for the one person running the care. It adds the patient’s own cloned voice; the ID Care Plan (Status Board, Health Tracking with care alerts, Prescriptions and the dose log, Appointments, Insurance & Devices, Doctor's Records, health reports and the weekly summary for the doctor, and clinician logins on the Care Team); your loved one’s care (the Day plan, Menu & Kitchen with Snap the meal, Supplies, Eating Out, the Schedule, Visit Planning, My Vault, Bills & Payments); and the Home Team (profiles, agreements, shifts, pay and Home Team reports).

What does Family add?

Family is the whole circle: unlimited family and friends on the feed, the daily note, the Love Bucket, messages answered in the patient’s own voice, Visitors and visit scheduling, Comeback Stories, Feel Good, Games & Play together, and extra caregiver-role accounts so more than one person can help run the care.

Can we invite family on Free or Individual?

Yes. Free invites 2 family members to the Family & Friends Feed and Individual invites 5. They can read, post, comment and react, and they get the daily reminders that point them to the feed. Family is unlimited. Nobody already in a circle is ever removed, and until billing launches nothing is limited at all.

What if a health plan, hospital or practice covers us?

When an organization or health plan sponsors your access, you are not asked to pay. A health plan comes first; a practice that enrolls the patient covers the care management and reports it uses to follow the patient’s care. If a sponsorship ends, a grace period keeps everything open while you decide.

How do we pay?

Individual and Family are chosen on the Upgrade page inside the app and paid by card through Stripe's secure checkout, monthly or yearly, and you can cancel any time. Nothing you have already added is ever removed if a plan ends. Organizations receive a Stripe invoice and can pay by card, ACH or wire.

Is there pricing for practices, hospitals, agencies or health plans?

Yes, but not as a number on a page. Each has its own page that explains what's included; book a call and we walk you through pricing for your size and needs, and make sure ExpressAgain is a fit.

Something we didn't answer? Talk with us.