Free to start. Room for the whole circle.
Everyone starts on Free with Communicate. Individual adds the care one person manages; Family brings in everyone who cares.
Plans
Free
$0
free, always
The patient's own voice. Core is Communicate, and communicating is never behind a paywall.
- Tap to speak, phrase boards, the sentence builder and Letters
- Phrase Library, Learn lessons and Games & Play
- Emergency, the Emergency Plan Card and Medical ID
- Help Center and the owl chat
- The built-in voice
- Invite 2 family members to the Family & Friends Feed
Individual
$49.99
per month
or $499 a year
For the one person managing everything: the health, the home, the papers and the professionals who help.
- Everything in Free
- The patient’s own cloned voice
- ID Care Plan: Status Board, Health Tracking, Prescriptions, Appointments, Doctor's Records, reports and clinician logins
- Your loved one’s care: the Day plan, Menu & Kitchen, Supplies, the Schedule, My Vault, Bills & Payments
- The Home Team: profiles, agreements, shifts, pay and reports
- Invite 5 family members to the Family & Friends Feed
Family
$99
per month
or $997 a year
For the whole circle: family and friends close every day, and more than one person helping run the care.
- Everything in Individual
- Unlimited family and friends on the feed
- The daily note, the Love Bucket and messages from family and friends
- Visitors and visit scheduling
- Extra caregiver-role accounts
Every plan starts with a free account. Already have one? Change your plan inside the app.
Compare plans
| Feature | Free | Individual | Family |
|---|---|---|---|
| CommunicateThe patient’s own voice. Free for every patient, always. | |||
| Communicate: tap to speak | Included | Included | Included |
| Phrase boards | Included | Included | Included |
| Sentence builder | Included | Included | Included |
| Letters | Included | Included | Included |
| Phrase Library | Included | Included | Included |
| Learn: lessons | Included | Included | Included |
| Practice | Included | Included | Included |
| Medical Words | Included | Included | Included |
| Saved / Recent | Included | Included | Included |
| My Journal | Included | Included | Included |
| Games & Play | Included | Included | Included |
| Dashboard and My People | Included | Included | Included |
| Emergency screen | Included | Included | Included |
| Emergency Plan Card | Included | Included | Included |
| Medical ID | Included | Included | Included |
| Help Center and the owl chat | Included | Included | Included |
| The built-in voice | Included | Included | Included |
| The patient’s own cloned voice | Not included | Included | Included |
| CareThe ID Care Plan and the day-to-day care. | |||
| Status Board | Not included | Included | Included |
| Care Team, with clinician logins | Not included | Included | Included |
| IDC Team feed | Not included | Included | Included |
| Health Tracking, with care alerts | Not included | Included | Included |
| Prescriptions and the dose log | Not included | Included | Included |
| Appointments | Not included | Included | Included |
| Insurance & Devices | Not included | Included | Included |
| Doctor's Records | Not included | Included | Included |
| Reports: health reports and the weekly summary for the doctor | Not included | Included | Included |
| The Day plan | Not included | Included | Included |
| Visit Flow Sheet | Not included | Included | Included |
| Coming Home | Not included | Included | Included |
| Menu & Kitchen, with Snap the meal | Not included | Included | Included |
| Supplies | Not included | Included | Included |
| Eating Out | Not included | Included | Included |
| The Schedule | Not included | Included | Included |
| Visit Planning | Not included | Included | Included |
| My Vault | Not included | Included | Included |
| Bills & Payments | Not included | Included | Included |
| Home TeamThe professionals who help at home. | |||
| My Home Team: profiles | Not included | Included | Included |
| Home Team agreements | Not included | Included | Included |
| Home Team management: shifts and pay | Not included | Included | Included |
| Home Team reports | Not included | Included | Included |
| Marketplace Home, Find a team member, Agencies & Quotes, Agencies & Staff | Not included | Included | Included |
| Family & FriendsEveryone who cares, in one place. | |||
| Family & Friends Feed: read, post, comment, react | Included | Included | Included |
| Invite family to the feed | 2 | 5 | Unlimited |
| Daily reminders and phone notifications that point to the feed | Included | Included | Included |
| The daily note | Not included | Not included | Included |
| Love Bucket: notes from family and friends | Not included | Not included | Included |
| Messages from family and friends, answered in the patient’s own voice | Not included | Not included | Included |
| Visitors | Not included | Not included | Included |
| Visit scheduling: Room Schedule and Visitor Requests | Not included | Not included | Included |
| Comeback Stories | Not included | Not included | Included |
| Feel Good | Not included | Not included | Included |
| Games & Play together | Not included | Not included | Included |
| Extra caregiver-role accounts | Not included | Not included | Included |
Questions families ask us
Is communication really free?
Yes, always. Communicate is free for every patient: tap to speak, phrase boards, the sentence builder, Letters, the Phrase Library, lessons, the emergency screen, the Emergency Plan Card and Medical ID, with the built-in voice. A person's ability to communicate is never behind a paywall, and you never need a credit card for it.
What does Individual add?
Individual is for the one person running the care. It adds the patient’s own cloned voice; the ID Care Plan (Status Board, Health Tracking with care alerts, Prescriptions and the dose log, Appointments, Insurance & Devices, Doctor's Records, health reports and the weekly summary for the doctor, and clinician logins on the Care Team); your loved one’s care (the Day plan, Menu & Kitchen with Snap the meal, Supplies, Eating Out, the Schedule, Visit Planning, My Vault, Bills & Payments); and the Home Team (profiles, agreements, shifts, pay and Home Team reports).
What does Family add?
Family is the whole circle: unlimited family and friends on the feed, the daily note, the Love Bucket, messages answered in the patient’s own voice, Visitors and visit scheduling, Comeback Stories, Feel Good, Games & Play together, and extra caregiver-role accounts so more than one person can help run the care.
Can we invite family on Free or Individual?
Yes. Free invites 2 family members to the Family & Friends Feed and Individual invites 5. They can read, post, comment and react, and they get the daily reminders that point them to the feed. Family is unlimited. Nobody already in a circle is ever removed, and until billing launches nothing is limited at all.
What if a health plan, hospital or practice covers us?
When an organization or health plan sponsors your access, you are not asked to pay. A health plan comes first; a practice that enrolls the patient covers the care management and reports it uses to follow the patient’s care. If a sponsorship ends, a grace period keeps everything open while you decide.
How do we pay?
Individual and Family are chosen on the Upgrade page inside the app and paid by card through Stripe's secure checkout, monthly or yearly, and you can cancel any time. Nothing you have already added is ever removed if a plan ends. Organizations receive a Stripe invoice and can pay by card, ACH or wire.
Is there pricing for practices, hospitals, agencies or health plans?
Yes, but not as a number on a page. Each has its own page that explains what's included; book a call and we walk you through pricing for your size and needs, and make sure ExpressAgain is a fit.
Something we didn't answer? Talk with us.
Practices, hospitals, agencies and health plans
Pricing for organizations is tailored to your size and needs. Each has its own page; book a call and we walk you through it.
Practices
Primary care, specialty and therapy practices following patients between visits.
How pricing worksHospitals
Hospitals and health systems: stroke units, ICUs, rehab, and the road home after discharge.
How pricing worksHome Health & Home Care Agencies
Home health, home care and hospice agencies: your clients, your team and your business in one app.
How pricing worksHealth plans
Health plans sponsoring access for members who live with a condition that takes their words.
How pricing works