Privacy and security
Who can see what, how sensitive values are protected, and what leaves the app in an email or a text.
7 articles
- Who can see whatEvery role sees only what it needs, and the server — not the menu — is the wall.1 min read
- Social Security numbers, bank details and door codesSealed at rest, shown masked, revealed only on a deliberate tap that is logged, and gone from the screen after a short countdown.1 min read
- What the care team can see about phrase usePartly builtWhich phrases the patient speaks and how often — phrase names and counts, never the words typed. The care team's dashboard view of it is still being added.2 min read
- What leaves the app in an email or a textTexts never carry health values; emails that do carry them go through a HIPAA-covered mail service; invitations name organizations, never patients.1 min read
- The circle is invitation onlyNobody joins without a single-use invitation, a code or a link tied to a named person, so you always know who has access.1 min read
- Closing your account: what is deleted, what is keptThe account owner closes the account from Settings, Privacy and Security, by typing CLOSE and the password. Everything in the circle is deleted; only nameless audit rows, the records a professional or an organization legally keeps, and one closure line stay.4 min read
- Every policy: the footer's Compliance columnThe policy and compliance pages, in one place: the Compliance column at the bottom of every public page.1 min read
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