Privacy policy, terms, cookies and SMS

The legal pages, in one place.

1 min readUpdated For: visitor, family

The Privacy Policy explains how information is collected, used and protected. The Terms of Service are the agreement. The Cookies Policy covers what the site stores in your browser, and the SMS Policy explains text messaging and how to opt out (reply STOP; reply HELP for help). The Security page describes the safeguards in more depth.

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Reply HELP to any of our texts for assistance, STOP to unsubscribe.

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If this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.