Referrals: your link, an email from here, and a week of Family for a friend

Every signed-in account has a Referrals page in its left menu: your own link that carries who you are referring, an email sent from the page, the list of who you referred, and, for patient and family accounts, up to three guest passes for a week of Family.

2 min readUpdated For: family, patient, professional, clinician, organization

Where it is. Referrals is in every left menu: the family's app (at the foot, above Profile), the circle's own menu for family and friends, the organization panel under You, the partner portal's menu, and on the care-team dashboard in the profile menu and at the foot of the Menu drawer.

Your link. Choose Who are you referring first: Patient, Family, Case worker / case manager, Doctor's practice, Home health agency, Hospital / health system, HR department / employer, Hospice or Other organization. The choice is required. The link then carries it, and opens with your first name at the top and a button to the page made for them. Copy link copies it. The link is yours and stays the same.

Or email it from here. Choose who, type their name and email, and for an organization its name, then Send the email. ExpressAgain sends one email with your first name and your link, and nothing about anyone's care. The same address can be emailed once in 30 days, and up to five emails an hour and twenty a day.

Your referrals. Each person you emailed, and each person who signed up through your link, with the kind, the day and the status: Sent, Signed up (an account with that address was made after you referred them) or Joined (that account set up or joined a circle, or an organization).

Give a friend a week of Family. On patient and family accounts, Give 1 week makes a guest-pass link (up to three); it is copied for you, and the list says when one is claimed. The week is your friend's.

The More menu. The three dots at the foot of every left menu open What's New, Referrals, Help, About, Blog, Careers, Feedback, then Terms of Service, Privacy Policy, Your Privacy Choices, SMS and HIPAA & BAA, then ExpressAgain's social profiles. Escape closes it.

Step by step

  1. 1Open Referrals in your left menu.
  2. 2Choose Who are you referring, then tap Copy link.
  3. 3Or fill Or email it from here and tap Send the email.
  4. 4Open Your referrals to see where each one stands.
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