ExpressAgainFor home team professionals
The Marketplace, a family's questionnaire, getting started, credentials, tax forms, pay, the app during a visit and when a relationship ends.
11 articles
- Join the Marketplace as a professionalPost a live profile and get a real login; families search you with your name masked and reach you through a request you answer.1 min read
- Answering a family's questionnaireA texted link opens a few questions from the family — skills, schedules, references, background check, your rate — with nothing about the patient on it.1 min read
- The Getting started checklistOne next step at a time: app lessons, screening consents, tax documents, how you get paid, credentials, patient training, skills, the house code, the pay-release acknowledgment, then I'm ready to work.1 min read
- Credentials: CPR, license, training and the 30 daysUpload what you have; for something you do not have yet, tap I don't have one yet and you get 30 days and a list of where to get it.1 min read
- Tax documents: the W-9, W-4 and I-9Fill and sign the W-9 in the app; W-4 and I-9 link to the official blank forms; see what you have been paid this year.1 min read
- How you get paidPick your pay method once — Zelle, Cash App, direct deposit, a check, ACH or a wire — send an invoice per pay period, and see it approved and paid.1 min read
- The app during a visitClock in, tick the start-of-shift list, follow her day step by step, log doses and readings, tick the end-of-shift list, clock out.1 min read
- Your house entry codeWatch the door video, sign the House Access Acknowledgment, then Show my entry code — it hides again after a few seconds.1 min read
- My profile, My record and About meYour details and password, the same record the family sees, and a written profile you can show on the public Marketplace.1 min read
- When a family ends the working relationshipA banner names your last day and opens the notice; shifts after it are released, your final invoice goes through the app, and the door code is revoked.1 min read
- For a home care agency's officeAn office login sees Team, Open shifts, Invoices and its agreement — it adds its own aides and nurses and bills the family; it never sees the clinical record.1 min read
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