The app during a visit

Today holds everything for a shift. Clock in from My shifts when you arrive (breaks are Start break and End break). If the family turned on Clock in and out only at the location, allow location for expressagain.com when the phone asks: clocking in and out works only at the patient's home (or a pick-up place the family set for that day), and if you are not there the only fallback is Ask the family to fix my time. Open Checklist and tick the start-of-shift items — a shift that gives medication pins that item first. The Day tab (named after the patient) shows each block of the day with its how-to video and its steps; tick each step as you do it and your name and the time are saved. Log a dose under Medications when you give it, or mark skipped or refused. Quick log on Health Tracking takes the numbers.

Log personal care as you do it: in Quick log, What happened has a Personal care group — Shower, Bath or bed bath, Wash-up, Hair washed, Teeth / mouth care, Dressed, Skin check, Moving around. Pick how the patient moved (steady, needed help, weak, legs gave out, nearly fell, refused) and write what you saw in the note — lethargic today, legs gave out in the shower. It saves under your name, shows on the feed as Shower · needed help, and legs gave out or nearly fell alerts the care team at once, like a fall. If the family's checklist has a Shower item verified by Personal care logged, that entry ticks it — you do not record it twice.

Before you leave, tick the end-of-shift items. If the family turned photo proof on, the flagged rows carry a camera button and need the photo before they count. Clock out: if a required item, log or photo is missing, the sheet lists exactly what is left with a link to add each; Clock out always works, a short note is optional, and the shift is flagged for the family's review. Hours worked are always paid. Can't make it on a future shift offers it to the rest of the team.