Referral program
The ExpressAgain affiliate program
Know families caring for someone, or the agencies, practices and hospitals that serve them? Share ExpressAgain with your own link. When a plan you referred qualifies, you earn a reward, paid once a month.
What you would be sharing
ExpressAgain is an integrated patient care, communication, and care management platform built for people who can think, read and remember clearly but struggle to speak, as well as people who can speak for themselves but have no safe, trusted way to show whether the care they're receiving is the care they're owed.
As an all-in-one platform, it brings patients together with the families, caregivers, nurses, therapists, physicians and agencies who care for them, so everyone works from one plan, one schedule and one shared record, from the hospital to home.
The same day, the same medications, the same notes, and the same record of who did what and when.
How it works
1
Apply
Tell us who you know and how you would share ExpressAgain, and accept the Referral Program Terms below.
2
Get your link
Once approved you get an affiliate ID and your own link with your name in it, and a portal to see every referral.
3
Earn when a plan qualifies
Your reward is earned the month after the qualifying payment clears and paid once a month.
Referral Program Terms
Each rule in plain words, with an example. Version 2026-10-31.
If you post your link publicly, say you are paid for sign-ups.
You refer; ExpressAgain does the rest
An affiliate shares ExpressAgain and sends people to it with their own link. You do not sell, sign anyone up for a plan, or handle payments.
Example. You send your link to a friend whose father had a stroke. The friend reads the page your link opens and signs up alone, or with one of our account executives. Either way the referral is yours.
What a referral earns
$25 for each person or family whose paid plan qualifies, and $250 for each organization once it makes its first payment.
Example. You refer the Sample family and a home care agency. When both qualify you have earned $25 and $250.
When a plan qualifies
A yearly plan qualifies on its first payment. A monthly plan qualifies after its third monthly payment. An organization qualifies on its first payment.
Example. A family on a monthly plan pays in March, April and May: the reward is earned with the May payment. A family on a yearly plan earns it with the one March payment.
When it is earned and when it is paid
A reward is earned the month after the qualifying payment clears, and paid once a month, around day 15.
Example. The qualifying payment clears on November 20. The reward is earned in December and paid in the December payout, around December 15.
One reward per customer; the first link wins
Each customer earns one reward, for the first person whose link or email reached them. A second link to the same customer earns nothing.
Example. Two affiliates send the same family their links, one on Monday and one on Wednesday. Monday's affiliate earns the reward.
Someone a seller is already working with does not count
No reward when the person was already warm (claimed by one of our sellers) or hot (a seller was already in touch) before your referral. A cold lead, one that only sat on a list and nobody has worked, still counts.
Example. An agency is on a list nobody has called; you refer it and it signs: you earn the reward. A different agency already had a meeting booked with our account executive before your referral: no reward.
Whoever closes it, you are paid in full
It does not matter who closes the sale: the family signing up alone, an account executive, or a partner. The person who closes keeps their own full commission; your reward is separate and is never split.
Example. Your referral signs with a partner's help. The partner keeps the full commission and you still earn the whole reward.
Not on your own plan
A referral of yourself, your own account, your own email or mobile, or a plan you pay for, earns nothing and is flagged for review.
Example. You sign up your own family with your own link. The plan is welcome; it earns no reward.
One level only
You earn on the people you refer, never on the people they refer.
Example. You refer a friend who becomes an affiliate too. Your friend's referrals earn your friend's rewards, not yours.
The referral window
The person needs to sign up or ask for a demo within 30 days of your referral.
Example. You email your link on June 1. A sign-up on June 20 counts; a sign-up in September does not.
How you are paid
Choose bank transfer (ACH), Stripe, Zelle, Venmo, Cash App or PayPal in Pay. ExpressAgain sends the month's payouts by hand for now. Whether a method's fee comes out of your payout is shown under Pay for each method.
Example. You choose Venmo. Your December rewards are sent to your Venmo username in the December payout.
Your W-9 and the 1099
A W-9 is needed before your first payout; a payout waits until one is on file. When the payments to you in a calendar year reach $2,000 (2026 and later), ExpressAgain reports them on a 1099-NEC.
Example. You earn rewards all year and are paid $2,500 in 2026: you receive a 1099-NEC for 2026 early in 2027.
Say you are paid
If you post your link publicly, say you are paid for sign-ups.
Example. A post on your page reads: I am an ExpressAgain affiliate and I am paid when someone signs up through my link.
Apply to be an affiliate
If you already have an ExpressAgain account, sign in first and your affiliate portal opens with it once you are approved. Nothing is sent to anyone when you apply.