For care management and monitoring companies
For remote monitoring and care management companies
For a care management company, ExpressAgain keeps the minutes, the contacts, the consent and the documentation your billing team reviews, per program, with the transitional care rules counted from the discharge. It never sends a claim, never picks a code, and a reading someone types is never counted as a device transmission.
What is already built
Log time, in minutes and activities
Log time takes 1 to 480 minutes, one of seven activities and a note; an entry can be dated back.
Where it lives: The care-team dashboard, Log time · Read how it works
Log contact
A phone call with the patient or family, an on-call nurse call, a video, office or home visit, a care-coordination call, and encounters such as an emergency room visit or a hospital discharge.
Where it lives: The care-team dashboard, Log contact · Read how it works
Documentation checks, per program
The Billing support report runs plain checks for chronic, principal and advanced primary care management: the conditions on file, the consent, the care plan and the clinical time logged, each row met or not yet.
Where it lives: The organization panel, Reports · Read how it works
Two CSVs for the billing team
One row per time entry with the date, the clinician, the discipline, the activity, the minutes and the patient's payer, headed by the practice's billing details.
Where it lives: The organization panel, Reports · Read how it works
Today: logged minutes, logged contacts, per-program checks and two CSVs for billing.
How it works
Book the 30-minute call; a real person walks through your program with your own patients as the example.
Your organization is set up with our team and starts in preview, with a few patients and a few people.
Your nurses log time and contacts on each patient; the monthly report and the CSVs go to your billing team.
Questions people ask
Is it free to start?
The family's account is free to start, and Communicate is never behind a paywall. Your organization is set up with our team, starting in preview with a few patients and a few people; the package is set in a call and no price is published on this page.
What happens after I book the call?
A 30-minute call with a real person, using your own patients as the example. Your organization then starts in preview: providers see the patients whose families added them, a few patients can be enrolled to see how it works, and the whole organization comes on when the agreement is signed.
Does a typed reading count as monitoring?
No. A reading typed into ExpressAgain is never remote patient monitoring; only readings a device vendor's key pushes in through the Partner API are tagged Device transmitted.