For families looking for help at home

Personal care at home, the way the patient likes it, logged every time

Personal care at home is the hands-on help that keeps daily life moving, bathing, dressing, grooming, toileting and safe movement, done with dignity. ExpressAgain writes the routine once in the day plan, and the professional logs each shower, wash-up or transfer under their own name as it happens.

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What is already built

Personal Care

Bathing, grooming, dressing and oral care; safe transfers and mobility support, bed, chair and bathroom; toileting and incontinence care handled respectfully; morning and bedtime routines the way the patient likes them; and a who-did-what log the family can see.

Where it lives: Marketplace, Personal Care · Read how it works

The day plan

The patient's real day in time blocks, written once by the family: each block with its steps, a how-to video and a checklist, read as a story for a new sitter's first day or printed as a timeline. The professional ticks each step and the log keeps who did it and when.

Where it lives: The day plan page · Read how it works

Personal care, logged as it happens

Quick log's Personal care group: Shower, Bath or bed bath, Wash-up, Hair washed, Teeth and mouth care, Dressed, Skin check, Moving around, with how the patient moved (steady, needed help, weak, legs gave out, nearly fell, refused); legs gave out or nearly fell alerts the care team at once.

Where it lives: The care-team dashboard, Quick log · Read how it works

Skills checklists

The professional's self-ratings sit beside each item, the family or their nurse rates and signs, and the result is printable; Who has completed what shows one row per professional with Agreement, W-9, CPR, License, TB and Skills checklist as status pills.

Where it lives: Home Team agreements page · Read how it works

Today: personal care as a service, the routine in the day plan, each shower and transfer logged, and a skills checklist the family signs.

The day plan: the blocks of the day with their steps, in story and schedule views.

How it works

  1. Post a care request on the Marketplace: your name, email and phone, the ZIP code where care happens, the type of care, what you will pay, the tasks, a credential if one is needed, when, and a few lines about the patient. Sending it creates your free ExpressAgain account so you can track it.

  2. The professionals near you whose rate for your distance, tasks, credential and travel limit fit are matched the moment the request is saved and emailed at once; each answer comes straight to your inbox with the professional's message and contact details.

  3. Choose the person: send the questionnaire from Find a team member, agree the rate, sign the agreement, and the professional joins My Home Team and works from the family's shared care plan, the day plan and the shift checklists.

Questions people ask

Is it free to start?

Yes. There is no charge to post a care request, and sending it creates your free ExpressAgain account so you can track it under Your care requests on Marketplace Home. Free is where everyone starts, the Pricing page shows the plans side by side, and no price is written on this page.

What happens after I post a request?

The request goes live on the Open Care Requests board with your name masked, and the professionals in your ZIP area who match are emailed at once; the thank-you shows who matched right now and names the account it created. Each answer arrives in your inbox with the professional's message and contact details, and Your care requests on Marketplace Home lists every request with how many answered.

Which credential should I ask for?

Personal care and transfers are tasks that need no state rule, so an aide matches without a credential; the request's Credential required list offers a home health aide, a personal or home care aide, a CNA, a nurse and more, and a credential on file shows with its state and expiry.

Can the professional's skills be checked?

Yes. Skills checklists are validated by the family or their nurse: the professional's self-ratings sit beside each item, the evaluator rates and signs, and the result is printable from the Home Team agreements page.

Post what you need once. Professionals near you answer, and the family chooses.

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