For insurers and health plans
A member communication and care platform for insurers and health plans
A member communication and care platform for an insurer has to reach the member who cannot speak and the family carrying the care. ExpressAgain gives the member a voice with one tap, puts the family's home log and dose log on one record the care team reads, and records a sponsorship that pays first in the plan's name.
What is already built
The member taps a phrase
The member taps a phrase, builds a sentence or spells a word on the Letters board, and the phone or tablet says it out loud, so a member who cannot speak can answer the care manager's questions.
Where it lives: Communicate page · Read how it works
The home log, against the care team's targets
Glucose, blood pressure and other vitals, weight and symptoms logged at home every day; a reading outside the targets reaches the member's Care Team at once.
Where it lives: Health Tracking, targets and alerts · Read how it works
Enrollment at discharge and the weeks at home
A practice or hospital enrolls the member at discharge, the family books the follow-up where the Care Team sees it, and the weeks at home are logged on the same record.
Where it lives: The organization panel, Patients · Read how it works
Sponsorship
A plan sponsorship pays first, the family is never asked to pay while it runs, and the app reads Covered by your plan's name; a grace period protects the family if a sponsor stops.
Where it lives: Billing page · Read how it works
Today: a voice for the member, the home log, enrollment at discharge and a sponsorship in the plan's name.
How it works
Book the 30-minute briefing; a real person walks through the members who cannot speak, the families carrying the care, and how a sponsorship works today.
A pilot is scoped around your own members; outcomes reports are built from what the family and the care team enter, as counts.
Sponsorships are recorded on each member's account in your plan's name, and the family's app reads Covered by your plan.
Questions people ask
Is it free to start?
The family's account is free to start, and Communicate is never behind a paywall. Your organization is set up with our team, starting in preview with a few patients and a few people; the package is set in a call and no price is published on this page.
What happens after I book the call?
A 30-minute call with a real person, using your own patients as the example. Your organization then starts in preview: providers see the patients whose families added them, a few patients can be enrolled to see how it works, and the whole organization comes on when the agreement is signed.
Is pricing published?
No. Health plan pricing is set with each plan; it is not published, and this page carries no number.
Does the plan get outcome numbers?
Outcomes reports in eleven framework types, including payer value, are built from what is entered, as counts with who logged each; no outcome percentage is claimed, and a pilot measures it with you.