ExpressAgain

Enrolling patients and coverage

Enroll a patient by email or text; add covering colleagues, staff or a coordinator; resend an invite or archive a patient.

1 min readUpdated For: organization, clinician

Patients lists enrolled, invited and archived patients. Enroll a patient asks for the patient's first name and last name (both required) and the family's email or cell, and sends the family an email or a text that names the organization and its location only — never the patient — with the link they accept. Per row: the primary provider, the coverage (covering colleagues, staff, a coordinator), Open, Resend invite while it is waiting, and Archive, which asks a reason, ends the enrollment and revokes every access; the patient's place opens for another patient and the history stays under Archived. Organization admins act for the whole organization and location admins for their location; a provider for their own patients; staff read.

Sponsorship: an enrollment covers the patient's care management and reports the moment the family accepts. Whether it also covers the patient's base access is an organization admin's choice on the enroll form (the default is the organization's setting); a row wears a Sponsors base pill when it does. No price is written anywhere in the panel.

An organization in preview (before its agreement is signed) may enroll a set number of patients, invited and enrolled together; Patients shows how many are left, and at the number Enroll a patient is replaced by Ask for more patients, Book a call and Unlock all practice features. Ask for more patients sends ExpressAgain a request (nothing about a patient); ExpressAgain can raise the number for your organization.

Was this helpful, or is something out of date? Write to support@expressagain.com and a real person will fix it.

Still need help?

A real person reads every message. Family members are always welcome to write on a patient’s behalf.

Email

support@expressagain.com

We typically reply within one to two business days.

Contact page

Text and in-app

Reply HELP to any of our texts for assistance, STOP to unsubscribe.

Signed in? Send a request from the Help Center inbox and see its status there.

Help Center inbox

If this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.