Free is where everyone starts, and communicating is never behind a paywall: tap to speak, phrase boards, the sentence builder, Letters, the Phrase Library, lessons, Games and Play, the emergency screen, the Emergency Plan Card and Medical ID, the Help Center and Willie, the owl chat, and the built-in voice. Free also invites 2 family members to the Family and Friends Feed.
Individual is for the one person running the care: the patient's own cloned voice, the ID Care Plan (Status Board, Health Tracking with care alerts, Prescriptions and the dose log, Appointments, Insurance and Devices, Doctor's Records, health reports and clinician logins on the Care Team), your loved one's care (the Day plan, Menu and Kitchen, Supplies, Eating Out, the Schedule, Visit Planning, My Vault, Bills and Payments) and the Home Team (profiles, agreements, shifts, pay and reports). It invites 5 family members to the feed.
Family is the whole circle: unlimited family and friends, the daily note, the Love Bucket, messages answered in the patient's own voice, Visitors and visit scheduling, Comeback Stories, Feel Good, Games and Play together, and extra caregiver-role accounts. Until billing launches, nothing is limited or locked for anyone.
The Pricing page has the side-by-side and the prices; this help center does not repeat prices, so the Pricing page is always the one place that is right. Practices, hospitals, agencies and health plans each have their own page under Pricing: pricing for them is tailored, and they book a call.