ExpressAgain
Account, plans and billing

Using a founder access code

While checkout is not live, a founder code unlocks the Family Circle on the Upgrade page inside the app.

1 min readUpdated For: family

During the founding period, early families unlock the Family Circle with a founder access code instead of a card. Sign in and enter it on the Upgrade page; a matching code activates the plan at once and the Billing page then reads Your plan is active via an access code. If a code does not match, check the spelling, then write to support and we will sort it out.

Open it

Read next

Was this helpful, or is something out of date? Write to support@expressagain.com and a real person will fix it.

Still need help?

A real person reads every message. Family members are always welcome to write on a patient’s behalf.

Email

support@expressagain.com

We typically reply within one to two business days.

Contact page

Text and in-app

Reply HELP to any of our texts for assistance, STOP to unsubscribe.

Signed in? Send a request from the Help Center inbox and see its status there.

Help Center inbox

If this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.