The trial, and why nothing is gated today

Circles created after launch get a seven-day trial; circles from before are never put on a clock; with no way to pay yet, nobody is locked out.

1 min readUpdated For: family

The rules, in order. If an organization or health plan sponsors the circle, the family is not asked (see Sponsorship). A circle activated with a founder code is active for good. While there is no way to pay yet, nobody is gated at all — there is no paywall without a way to pay. Circles created before billing existed are grandfathered and never put on a trial clock. A circle created after launch has a seven-day trial from the day the owner account was created.

The whole thing fails open on purpose: any uncertainty grants access. A billing glitch must never lock a family out of a sick relative's circle.

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