Refer a professional to the Marketplace

Who this is for. A home care agency, a case manager, a practice or any organization on ExpressAgain that knows a professional, an aide, a CNA, a nurse or a therapist, who should be on the Marketplace. The professional is not joining your team: they sign up as an independent professional with their own profile and their own login, and families find them there. You are the one who sent them, and ExpressAgain keeps track of that.

The page to send them to. Every organization has one referral link: the Marketplace jobs door, Open care requests, with your code on the end. Signed in, open My referrals in your organization panel and find Professionals you referred under the families you referred. Your referral link sits in the box with Copy link, Email, Text and QR code. Email and Text open a ready message in your own mail or messages app with the link in it; QR code draws a code the professional scans with their phone camera. The link works for anyone and never expires.

What the professional sees. The jobs door says Referred by your organization with a Create your profile button, and your code is remembered while they read the board. On the signup form, under Who referred you?, the choice A home care agency on ExpressAgain is already picked with your organization under it, and one line reads Referred by your organization; everything stays editable. A professional who did not come through a link answers the same question themselves: an agency on ExpressAgain (picked from the list, or Not listed, I'll type it), a family they work with, a clinician or case manager, a friend or colleague, a search, social media, or other, with a Their name field where a name fits. The question is optional and never stops the signup.

What you see. Professionals you referred shows how many signed up through your link or named you, and one row each: a first name and an initial, their role, their ZIP area, the day they signed up, and Active or Paused. Never a phone, an email or a ZIP code: the Marketplace shows a professional's contact details to nobody until the professional answers a family. A long list sits closed under its count; tap to open it.

The one setting. On Settings, under Referring professionals, Let professionals pick us from the Who referred you list decides whether your organization's name appears in the list on the signup form. It is on for a home care agency and off for every other kind until the organization admin changes it. Off, your referral link still names you.

Who sees what on the founder's side. The ExpressAgain team sees the referral source and the referrer on each professional's signup in its leads list, so the word of mouth that brought a professional in is counted. Referring is free and never paid for in either direction: no fee to you, no fee from you, nothing owed to anyone.