ExpressAgain

The memorial page: a place to remember your loved one, and the memories people share

When the family is ready, whoever runs the account can open a memorial page at Remembering: a photo of your loved one, the dates, a few words from the family, the service, and below it the memories people share, with a photo if they like.

4 min readUpdated For: family, clinician, professional

When it can be opened. The page stays closed while your loved one is in your care. It can be set up only after the care chapter is changed to say your loved one has passed, and it opens only when you choose. Until then the page says so and nothing is shared.

Who sets it up. Whoever runs the account and full-access members (the caregiver role). The patient's own sign-in never sees the setup and cannot change the page.

What is on it. A photo, your loved one's first name (the name the app uses everywhere), the dates, your words to the family and friends, and the service. For the service, type your own words, one line for each gathering; or, when the service is planned on The service page, tap Use the service details to fill in every gathering in order (a wake, the funeral, the burial, a gathering after), each with its time, its place and its own address. Nothing else from the planning pages appears on the memorial page, and nothing about care, medicines or readings.

The obituary, and flowers and donations. When an obituary is written on The service page, Page settings offers Show the obituary on this page; it is off until you tick it, and then the obituary shows in its own section under your words. When the family writes a flowers and donations wish on The service page (for example, in lieu of flowers, gifts to a cause your loved one cared about), it shows in its own short section on the memorial page with the donation links, so visitors know where to send.

Who sees it. You choose one: Everyone (the family and friends in the circle, and everyone on the Care Team or Home Team who can still sign in, never an agency's office login), Family only (whoever runs the account, full-access members and family members), or Only the people I choose (whoever runs the account, full-access members and the people you tick). You can change it later.

The day it opens. Before anything happens, the page tells you exactly what will. With Everyone, one post goes on the family feed and the friends feed, from the app in your loved one's name, with the photo and your words; with Family only, on the family feed only; with a list, nothing is posted on the feeds. The people who can see the page get one phone notification, under Posts and comments, if their notifications are on; it keeps to Quiet at night. No email or text is sent. Closing the page and opening it again posts nothing new and sends no notification.

The memories. Under the page, Share a memory is the one prompt: a few words, a photo, or both. Memories show newest first with who shared them and the day. The person who shared a memory can remove it, and so can whoever runs the account and full-access members.

Once a year. On the anniversary of the day your loved one passed, on the circle's own clock, the app adds a remembrance post to the same feeds (for example, one year today, on the first anniversary), with the newest memories brought back under it as replies and their photos on the post. It happens once a year and can be turned off. A birthday post works the same way and starts off; turn it on in Page settings once the born date is added. With a list, no remembrance post is made, because nothing is posted on the feeds.

Step by step

  1. 1After the care chapter is changed, open Remembering (expressagain.com/remember) and tap Set up the page.
  2. 2Add a photo, the dates, your words and the service (or tap Use the service details), and choose who sees the page.
  3. 3Tap Save, then tap the Open button, read what will happen, and tap Yes, open the page.
  4. 4To change anything later, or to close the page, open Page settings.
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