In Settings under Privacy and Security a signed-in account can add the patient's own sign-in: a separate email and password on the same account (setting or replacing it asks for the primary password), and a 5 to 10 digit number code. Mark this device as the patient's on your loved one's iPad or phone, and the login page there shows the number pad. Those sessions show their photo in the corner and say Signed in with their own key. Remove the code or forget a device from the same place.
Open it
Read next
Was this helpful, or is something out of date? Write to support@expressagain.com and a real person will fix it.