Every reading the family or the team logs becomes an alert line for the patient's active clinical logins. Under Alerts you choose how you receive them: instant, a daily digest, or off. A text says only that a new alert needs a look — open the app; the email carries the lines themselves with the patient's first name. Lines within ten minutes of each other are bundled; a reading outside the family's targets is sent at once. Unseen alerts count in Items needing attention on the dashboard header.
The agency office is not at the bedside and never receives clinical alerts, and a login whose access the family removed receives nothing further.
A reading you logged yourself never reaches you by text, email or phone notification, and never counts in Items needing attention. It still shows under Flagged readings in the last 24 hours, marked You logged this, and the rest of the team and the family are told. A reading the family logs reaches you by your own choice under How much.
Visit email: the same tab has its own switch for the email that counts the updates since your last visit (see The visit email: weekly, and daily for a doctor). A physician also sees Weekly or Daily under the switch. How much above does not change it.
On this phone: under the same Alerts tab, Turn on notifications on this phone and a care alert also arrives as a phone notification that says only that a new alert needs a look (no name, no reading). It follows How much: every reading, only flagged ones, or none on Daily digest or Off. Care-team feed posts with Notify the team, and replies to your own post there, can arrive too; What reaches this phone has the switch for those and for Quiet at night. Care alerts stay on while notifications are on for that phone.
The bowel watch: when no bowel movement has been logged for the patient for longer than the family's threshold (48 hours to start), one flagged line arrives the same way a flagged reading does, for example No bowel movement has been logged for Sample in 2 days (the last one was Oct 2 at 9:30 AM), then the family's own plan line when they set one, then Ask the care team. It comes again once a day until a bowel movement is logged. It follows How much like any flagged line: instant and only flagged receive it at once, the daily digest carries it, off receives nothing. The app states the gap and the family's plan; it never names a medicine and never says what the gap means. See The bowel watch.