ExpressAgain

Notifications, daily moments and Circle Updates texts

The Notifications page shows real activity; the circle's daily moments arrive by phone notification, email or text, each person's choice; members switch circle texts on or off themselves, and every text says Reply STOP.

5 min readUpdated For: family, patient

Notifications shows what is new from real activity — practice goals, lessons, voice setup, emergency events, contacts, and messages from the circle. A linked member's own Text updates switch is in the account menu (top right): consent is theirs, it starts off, and turning it on asks for a US cell number if none is on file. Every text says Reply STOP; reply HELP for help.

Members also choose emergency notifications and a real-time or digest preference in their Profile and Settings.

Daily moments: through the day, on the family's clock, everyone in the circle gets a short, different reminder to reach out. By default: 7 AM a morning hello, 10 AM the feature of the day (one thing the app can do, like Word Friends or Snap the meal; each person only sees features their access opens), noon share your lunch, 3 PM a few words of encouragement, 5 PM a memory from the past, 6 PM dinner and conversation, 8 PM say goodnight. Each goes out a few minutes after its time. Once a week one of them asks whether you know someone, or an organization, that ExpressAgain could help, with your personal link. The words change every day and never carry health details. Someone in two circles gets each moment once a day, from the circle they set up, or else the one they joined first.

How they arrive is each person's choice, per channel, in Settings (members: Notifications and Alerts; the owner: Family and Friends): phone notifications, email, and texts. The choices are Every moment, A few a day, Once a day, Pause for a week, and Off, and under each channel Pick the moments has a switch for every moment. Phone notifications come first when they are on, every moment by default. Email carries four of the seven by default, spread through the day (the morning hello, lunch, the words of encouragement and goodnight, never two within two hours), and only when no phone notification carried that moment, unless you chose your own emails; the feature of the day, the memory and dinner come by phone notification only unless you switch their email on. Texts go only to members who turned texts on, three a day by default (lunch, encouragement, goodnight), never between 9 PM and 8 AM, and never more than one an hour. Every email has one-tap Fewer emails, Pause for a week and Unsubscribe links. Anyone who posted, commented or sent a Love Bucket note in the last two hours skips the next moment.

Phone notifications without an app: in Settings, tap Turn on notifications on this phone (Android, and Chrome, Edge or Firefox on a computer). On iPhone or iPad, first add ExpressAgain to the Home Screen from the Share button in Safari or Chrome, open it from that icon, then tap Turn on (Apple requires iOS 16.4 or newer). Step by step, with pictures: Phone notifications on iPhone and Android.

Phone notifications also come when activity happens, to the same people the email or text for it reaches: a new post on your feed or a comment on your post, a Love Bucket note (caregivers) or your loved one writing back, the daily note and daily updates, and for whoever runs the account and caregivers, care-team feed posts, the day before an appointment, and when a set on the medication schedule is due. Under the card, What reaches this phone has a switch for each (Posts and comments, Love Bucket notes, The daily note and daily updates, Care-team feed, Appointment reminders, Visits booked, Medication reminders, Daily reminders, Drink-water reminders, On my way and running late, and, for whoever runs the account and caregivers, Partners), all on to start, and Quiet at night (9 PM to 8 AM, on to start; medication reminders and On my way still come). Partners: when a reach-out reminder you set on a partner (Care Team, Partners) finds something that was logged, when a referral to a partner has had no update in 2 weeks, and when a partner writes to you, books a visit or moves a referral forward; nothing reaches the partner unless you tap Send. A professional's phone also has Take a minute for you, the weekly reminder from Wellbeing, which starts off. Visits booked: when a visit is booked, moved or cancelled on the patient's Schedule, and the evening before and an hour before a professional's visit (see Put the patient's calendar on your phone); also when a family gathering is planned (everyone in the circle, family and friends, so the switch is on their phones too) and, for whoever runs the account and caregivers, when a guest answers the invite (see Plan a family gathering). On my way and running late: when a professional taps On my way or Running late before a shift, every family login in the home is told who and about how many minutes, and the members who turned texts on get a text (see When a professional is on the way). Get Help Now alerts are always on for the people on the alert, day and night. They never carry health details.

What it looks like

Screens at phone width, with sample names — no real person’s information.

Notifications: what is new, from real activity.
Notifications: what is new, from real activity.
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