When a visit with you on the patient's Schedule ends, you get one message: How was your visit with Sam today? Add your summary, any instructions for the family, and book your next visit, with a link. A visit is with you when you booked it with Book my visit, or when the family booked it with the Care Team card that signs in as you. It goes about 15 minutes to two hours after the visit's end time on the patient's clock, or an hour after the start when the visit has no end time. A visit marked Didn't happen, a cancelled one, a visit with no time and one over several days get no message. It is sent once per visit, and not at all when you already wrapped the visit up from the dashboard.
It goes by email, by text when there is a phone number on your login and texts are on under How on the Alerts tab, and as a phone notification when notifications are on for this phone (the Care-team feed switch). It carries the patient's first name and the link only, never a reading, a note, a medication or an instruction. The link opens your care-team dashboard and needs your sign-in. Turn the message off with the Ask me how the visit went switch on the Alerts tab.
The wrap-up opens on the dashboard, in place of Your visits. Did this happen? asks first while the visit is unmarked (Done or Didn't happen). What was logged during your visit lists what you recorded under your name from 30 minutes before the start to 3 hours after the end: readings and vitals, doses, care given, notes, exercises assigned, and contacts and minutes. It is read-only. How was the visit? takes a note to the family, and, when your minutes for the visit are not logged yet, the minutes; they are saved as a Log a contact entry, so they go on the Billing support report. The app never picks a billing code.
Instructions for the patient and the family go on the team instructions, standing or until a day you pick, with your name and the time on each. They show wherever the instructions already show: the Status Board, the family's Health Tracking, Care targets and the strip under the clock on the care-team dashboard, and the printed care packet. From the wrap-up of your own visit you can add an instruction whatever your discipline; changing or removing one stays with the people who write instructions.
Book your next visit: Next week, same time books the same weekday seven days later at the same clock times, through the same booking as Book my visit, so nothing overlaps and the family's away days hold. If the time is taken, the wrap-up says what holds it and offers the nearest free times that day; Pick another day or time books any other. Save the wrap-up marks the visit done if it is not yet, and puts one line on the care-team feed, like Visit summary from Cal, speech therapist; the note, the instructions and the next visit are behind a tap there. Whoever runs the account and caregivers get a phone notification that says only that a visit summary arrived. Visits that ended in the last week and are not wrapped up show Wrap up this visit under Your visits on the dashboard.
Step by step
- 1Open the link in the message, or tap Wrap up this visit under Your visits on the care-team dashboard.
- 2Answer Did this happen? if it asks, and read What was logged during your visit.
- 3Type a note to the family and, if asked, your minutes.
- 4Type any instruction, choose Standing or Until a day, and tap Add.
- 5Tap Next week, same time, or Pick another day or time.
- 6Tap Save the wrap-up.