Suggesting a feature

Anyone signed in can suggest a feature, say why and how important it is, and follow its status.

1 min readUpdated For: organization, clinician, family, professional

Suggest a feature is in the organization panel's left menu and account menu, in the family app's account menu and Help Center inbox, and on the care-team dashboard's Help page. Say what you would like, why it would help, and how important it is: nice to have, important or critical. Tick OK to contact me if we may write to you about it. Please don't include patient details.

Every suggestion is read by the founder, who marks it new, planned, in progress, done or not planned and may add a note. Your suggestions are listed under the form with their status and any note. The founder is told that a suggestion arrived and how important it is; what you wrote stays in the app. To keep the list useful, one account can send up to five suggestions an hour and twenty a day.

Was this helpful, or is something out of date? Write to support@expressagain.com and a real person will fix it.

Still need help?

A real person reads every message. Family members are always welcome to write on a patient’s behalf.

Email

support@expressagain.com

We typically reply within one to two business days.

Contact page

Text and in-app

Reply HELP to any of our texts for assistance, STOP to unsubscribe.

Signed in? Send a request from the Help Center inbox and see its status there.

Help Center inbox

If this is an emergency or someone is in immediate danger, call 911 or your local emergency number. This Help Center is for using the app, not for medical advice.