ExpressAgain
Troubleshooting

Doctor's Records or the Medical ID are not in the menu

Those two appear only once Doctor's Records is turned on; until then the page says Not set up yet. Ask us.

1 min readUpdated For: family

Doctor's Records and the wallet Medical ID are turned on by ExpressAgain once a chart connection is open. Until then the menu does not show Doctor's Records, no link points at the Medical ID, and opening the page directly says Not set up yet; ask us if you expected to see them. Reports still sits right after Prescriptions under ID Care Plan either way.

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