ExpressAgain
Troubleshooting

Your latest changes are on this device only

The app could not reach the server when you saved; the banner says so and Retry saving now sends it up.

1 min readUpdated For: family

If a save cannot reach the server, a banner at the top says Your latest changes are on this device only — the care team and family can't see them yet, and why. Nothing is lost: it is kept on the device. Tap Retry saving now once you have a connection again, or the next save carries it up.

What it looks like

Screens at phone width, with sample names — no real person’s information.

The Dashboard; the banner appears above it when a save did not reach the server.
The Dashboard; the banner appears above it when a save did not reach the server.
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